Shipping & Returns
Package shipping
Packages are shipped within 48 hours of receipt of payment, through Post, CTT, GLS, UPS Etc. with tracking number and delivery without signature. If you prefer that your shipment is insured, an extra will be added, an additional charge will be applied. Please contact us before requesting this option. Whichever shipping method you choose, we'll provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as postal costs. Handling charges have a fixed price, while transportation charges may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.
For returns you have to contact us within the first 48 hours of receiving the merchandise and explain the reasons why the object is returned, by E-Mail or telephone and we will give you the appropriate instructions.